Youve been there before. You’re in a meeting and someone is very passionate about how they see a situation. They escalate their volume. Soon there’s a misunderstanding and someone else matches passion for passion, but they don’t share the same perspective.
Two people may walk on a path but their destinations aren’t always the same.
It’s entirely possible to pause a conversation that is going badly. During the pause I remarked how both people were right and encouraged them to see it from the others perspective.
I only hope someone is around to pause the next meeting where I become passionate.